Case Studies

Industry

HVAC & Energy Installation

Key Service

AI Automation

The Problem

Every customer quote required staff to manually fill an Excel sheet, then re-enter all of that information into a Word document for the official proposal. The process took up 10+ hours every week and was prone to errors slipping through.

The Solution

An automation tool that accepts the completed Excel file and generates a clean, professional Word proposal automatically. Staff upload the sheet, click Generate, and download the finished quote. No copy-pasting or manual editing required.

The Results

Quote production time cut from hours to seconds. Errors eliminated. The client adopted the tool immediately and it is now part of their standard workflow.

"The output looks clean and professional, and it's saved us a real amount of time. Good communication throughout and willing to adjust where needed. Recommended."

— Bart Meers, Energietechnieken

Industry

Drone Media & Photography

Key Service

AI Automation

The Problem

Potential customers struggled to visualise what drone footage would look like for their project, making it hard to convert initial enquiries into bookings. Pitches lacked tangible previews.

The Solution

An AI automation connected to the Vice City website. When a customer describes their idea, the system generates a custom drone visual style preview and sends it to them automatically.

The Results

Client pitches became significantly more effective. The system drove a noticeable increase in inbound leads and impressed prospective customers from first contact.

"This has saved us significant time and made our client pitches far more effective. It has been a genuine game-changer — not only impressing clients but also driving a noticeable increase in our inbound leads."

— Josh Barrett, Vice City Drone Media Services

Industry

Hair & Grooming

Key Service

AI Voice Agent

The Problem

Missed enquiries out of business hours — calls going unanswered meant lost bookings. No way to re-engage past clients through existing booking channels.

The Solution

An AI phone receptionist that answers calls out of hours, handles booking questions, and books customers into the system.

The Results

Out of hours calls from customers are now answered, boosting the business' revenue.

"Tom took the time to properly understand how our business works and where we could realistically improve things. He developed an AI phone receptionist for us to use out of hours, helping clean up missed client enquiries. Communication was clear throughout and the solution was delivered promptly."

— Sina Sadat, Owner at Faded UGL Barbershop