AI THATREPLACESsupports your business
We help SMEs remove manual work, save time and unlock new revenue with AI, in as little as 14 days.
Our Services
Automate Phone Calls
AI phone agents that answer calls, book appointments and update your systems while they’re still on the line.
Custom Agents
AI agents that work across your messaging, email, CRMs and internal tools. They understand context, answer real questions and take action.
Automate Repetitive Tasks
AI Automations are workflows which handle repetitive tasks your business has and uses intelligent decision making to handle different scenarios.
Consulting & Training
Not sure where to start? We audit how your business actually runs, find the jobs worth automating, and train your team to use the tools themselves.
Your Business on Autopilot
An AI Operating System is the intelligence hub your entire business runs through. It connects your data, monitors your pipeline, generates daily insights, and automates the routine — so you always know what's happening, without having to check.
Custom Apps
We take your ideas and turn them into working digital products, tailored and formed by you. These can include web-apps, websites, lightweight Saas products and even internal dashboards for your business.
The Process
Discovery
We talk about how your business actually runs day to day, where the time goes, and what you want to be different.
Analysis
We map the jobs worth automating, rank them by what they will save you, and tell you which ones are not worth doing.
Development
We build the system and test it against your real data, then show you it working before it goes anywhere near your customers.
Integration
It goes live inside the tools you already use. We train whoever's running it and stay on hand while it beds in.
Don't take our word for it!Hear it from our clients
We had a manual process where we'd fill in an Excel sheet and then redo everything in Word for every quote. It took time and things slipped through sometimes. The automation Tom built handles that for us now. The output looks clean and professional, and it's saved us a real amount of time. Good communication throughout and willing to adjust where needed. Recommended.

Bart Meers
Energietechnieken
Working with Tom at Innovio has completely transformed how we approach content creation. His clear and practical guidance on AI tools enabled us to generate realistic drone-style visuals in minutes, helping us produce high-quality previews for customers and visual examples of their ideas. This has saved us significant time and made our client pitches far more effective. He built a custom workflow for us that connects our website to an AI system which automatically sends tailored drone shot previews to potential customers. It has been a genuine game-changer — not only impressing clients but also driving a noticeable increase in our inbound leads.

Josh Barrett
Vice City, Drone Media Services
Tom took the time to properly understand how our business works and where we could realistically improve things. He developed an AI phone receptionist for us to use out of hours, helping clean up missed client enquiries. Communication was clear throughout and the solution was delivered promptly.

Sina Sadat
Owner at Faded UGL Barbershop
We had a manual process where we'd fill in an Excel sheet and then redo everything in Word for every quote. It took time and things slipped through sometimes. The automation Tom built handles that for us now. The output looks clean and professional, and it's saved us a real amount of time. Good communication throughout and willing to adjust where needed. Recommended.

Bart Meers
Energietechnieken
Working with Tom at Innovio has completely transformed how we approach content creation. His clear and practical guidance on AI tools enabled us to generate realistic drone-style visuals in minutes, helping us produce high-quality previews for customers and visual examples of their ideas. This has saved us significant time and made our client pitches far more effective. He built a custom workflow for us that connects our website to an AI system which automatically sends tailored drone shot previews to potential customers. It has been a genuine game-changer — not only impressing clients but also driving a noticeable increase in our inbound leads.

Josh Barrett
Vice City, Drone Media Services

Tom Hartnell
Founder, Innovio
I'm Tom, based in the UK. I started out as an AI engineer building the systems myself, then moved into AI consulting, helping larger companies work out where the technology actually fit.
The same thing kept coming up. Smaller businesses had just as much to gain from AI as the big firms, but nobody was showing them how. The tools were already out there. What was missing was someone to help them put it to use.
So I built Innovio. Now I help SMEs build AI systems that solve real, tangible problems and upskill their teams in the process.
Send us a message
Or email us directly at hello@innoviosolutions.com
Frequently Asked Questions
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